Kouk Creatives partnered with Chemicorp, a leading chemical manufacturer in New Zealand, to build an advanced digital platform showcasing their extensive product range and automating key business processes. Built on Webflow, the website integrates with platforms like Jira to automate order tracking and communication, streamlining operations and enhancing the customer experience. Kouk Creatives also handled the branding, logo design, and print materials, ensuring cohesive messaging across all channels.
Chemicorp, a chemical manufacturing expert, collaborated with Kouk Creatives to develop a dynamic digital platform tailored to their expansive product range.
The platform focuses on showcasing Chemicorp’s vast array of chemical products, ranging from commercial-grade cleaning solutions to specialised industrial chemicals. Kouk Creatives designed the site with ease of navigation in mind, enabling customers to quickly browse over 800 product variations. The site also includes integrated business automation, with platforms like Jira powering the backend to streamline order tracking and communications, ensuring customers receive real-time updates on their order statuses. This automation has significantly reduced order turnaround times and improved overall customer satisfaction.
Beyond the user-facing website, Kouk Creatives worked with Chemicorp to implement integrations with Jira and other business platforms. These integrations allow for automated workflows, including order status updates and email notifications triggered at key stages of the customer journey. As orders are processed, the system automatically updates customers on their progress, resulting in faster response times and a more transparent buying experience. This automation has not only improved internal efficiencies but also enhanced customer confidence in Chemicorp’s service.
The collaboration between Kouk Creatives and Chemicorp extended beyond the website. We created a complete branding package, including logos, product labels, business cards, and trade forms, ensuring consistent branding across all customer touchpoints. The platform’s integration with business management tools has optimised Chemicorp’s internal processes, automating repetitive tasks and providing real-time order tracking updates. These innovations have led to faster order fulfillment, higher customer satisfaction, and a streamlined workflow, all while allowing Chemicorp to maintain focus on product excellence.
