Welcome to Kouk Creatives. We are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, protect, and disclose personal information gathered through our website and services. This policy is guided by the New Zealand Privacy Act 2020.

• Personal Identification Information: We may collect personal information such as your name, email address, physical address, and phone number when you use our services or contact us directly.
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• Browsing Information: Information on how you access and use our site, including your IP address, browser type, browser version, and the pages you visit, is collected to improve service delivery.
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• Cookies: We use cookies to enhance your experience on our site, which helps us improve our website and services based on user preferences.

The information we collect may be used to:
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• Provide, operate, and maintain our website and services;
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• Improve, personalise, and expand our website;
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• Understand and analyse how you use our website;
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• Develop new products, services, features, and functionality;
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• Communicate with you, directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website and for marketing and promotional purposes;
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• Send you emails;
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• Find and prevent fraud.

• We may disclose personal information that we collect or you provide:

• To our subsidiaries and affiliates;

• To contractors, service providers, and other third parties we use to support our business;

•To fulfil the purpose for which you provide it;

•For any other purpose disclosed by us when you provide the information;

• With your consent in any other cases;

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Kouk Creatives, our customers, or others.

We aim to protect your personal information through organisational and technical security measures. However, no internet-based site can be 100% secure, and we cannot guarantee the absolute security of your information.

We will disclose your personal information where required by law or subpoena or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our service.

You have the right to request access to the personal information we hold about you and ask for corrections if any information is incorrect. To do so, please contact us using the details provided below.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material,l we will provide at least 30 days' notice before any new terms taking effect. What constitutes a material change will be determined at our sole discretion.